PRIVACY POLICY
1MMUNED
Last updated: 11 November 2026
1. Introduction
1MMUNED respects the privacy of our customers and website visitors.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when customers interact with our business, browse www.1mmuned.com.au, place orders or contact us.
We aim to handle personal information responsibly and in accordance with applicable Australian privacy laws.
Business name: 1MMUNED
ABN: 77 682 250 044
Location: Sydney, NSW, Australia
Contact: official1mmuned@gmail.com
2. Personal Information We Collect
Depending on how customers interact with our website or business, we may collect:
Full name.
Email address.
Phone number.
Billing information.
Delivery address.
Pickup and delivery instructions.
Order history and product preferences.
Payment transaction details and payment status.
Customer enquiries, feedback and correspondence.
Marketing preferences.
Website usage and technical information, including device information, browser details, IP addresses and cookie-related information.
We collect information that is reasonably necessary for operating our business, fulfilling orders and providing customer support.
3. How We Collect Information
Personal information may be collected when customers:
Place an order through our website.
Complete checkout.
Contact us by email, social media or another communication channel.
Subscribe to marketing communications.
Submit an enquiry or provide feedback.
Browse or interact with our website.
Certain technical information may also be collected automatically through Squarespace and website technologies.
Where reasonable and practicable, we collect personal information directly from the individual concerned.
4. How We Use Personal Information
We may use personal information to:
Process and fulfil orders.
Confirm payments and purchases.
Arrange local delivery or pickup.
Contact customers about their orders.
Respond to enquiries and complaints.
Manage refunds and other customer service matters.
Maintain appropriate business, accounting and transaction records.
Improve our website and customer experience.
Detect or prevent fraudulent transactions and website misuse.
Comply with applicable legal obligations.
Send promotional communications where permitted by law.
We do not sell customer personal information to third parties.
5. Squarespace & Payment Processing
Our website and online store operate through Squarespace.
Squarespace and its integrated service providers support website hosting, ecommerce functionality, checkout, order management and related services.
Online payments are processed using the payment services available through our Squarespace checkout.
Payment providers may collect and process payment card details and other transaction information in accordance with their own privacy and security practices.
1MMUNED does not independently store customers’ complete payment card numbers or card security codes.
We may receive limited transaction information, including payment status, transaction references, amounts paid and other details necessary to manage orders, refunds and accounting records.
Customers may also wish to review Squarespace’s and the relevant payment provider’s privacy policies.
6. Sharing Personal Information
We may disclose personal information to service providers where reasonably necessary for business operations.
These may include:
Squarespace and website hosting providers.
Payment processing providers.
Delivery or fulfilment service providers.
Technology, website maintenance and security providers.
Accounting and professional advisers.
Marketing and communications service providers, where used.
For example, relevant customer details may be shared with a delivery provider to fulfil an order.
We may also disclose information where required or authorised by law.
We do not share customer information with unrelated third parties for their independent marketing purposes without an appropriate lawful basis.
7. Overseas Processing
Some service providers supporting our website, payment processing or business operations may process or store personal information outside Australia.
This may include Squarespace and its associated service providers.
Where applicable, we take reasonable steps to understand and manage the privacy practices of the service providers we use.
Overseas processing may be subject to the laws of the countries in which the relevant providers operate.
8. Cookies & Website Analytics
Our website may use cookies and similar technologies to support:
Shopping cart and checkout functionality.
Website security.
Website performance.
Customer preferences.
Website usage analytics.
Other functions provided by Squarespace or enabled website integrations.
Cookies are small data files that may be stored on a visitor’s device.
Customers can manage certain cookies through their browser settings and, where available, the website’s cookie preference controls.
Disabling essential cookies may affect shopping cart, checkout or other website functions.
9. Marketing Communications
Customers may choose to subscribe to receive promotional emails, product announcements, special offers or other marketing communications from 1MMUNED.
We send electronic marketing communications in accordance with applicable Australian law, including consent and unsubscribe requirements.
Customers can unsubscribe from promotional emails using the unsubscribe link provided or by contacting us directly.
Unsubscribing from marketing communications does not prevent us from sending necessary order confirmations, payment updates or customer service messages.
10. Data Security
We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.
Our website uses Squarespace and its associated technical infrastructure.
However, no internet-based system can guarantee absolute security.
Customers should take reasonable precautions to protect their devices, accounts and personal information.
If we become aware of a data security incident, we will assess the circumstances and take appropriate action, including providing notifications where required by applicable law.
11. Retention of Personal Information
We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain appropriate business records and meet applicable legal obligations.
Retention periods may vary depending on the nature of the information and relevant accounting, taxation, consumer protection and other legal requirements.
When personal information is no longer required, we take reasonable steps to delete, de-identify or otherwise securely manage it, subject to applicable legal obligations.
12. Access & Correction
Customers may contact us to request access to personal information we hold about them or to request correction of information that is inaccurate, incomplete or outdated.
Requests can be sent to:
We will consider and respond to requests in accordance with applicable law.
We may need to verify a customer’s identity before providing access to or changing personal information.
13. Privacy Enquiries & Complaints
Customers who have questions or concerns about how their personal information has been handled should contact us at:
Please provide sufficient details for us to understand and investigate the concern.
We will review privacy complaints and aim to respond within a reasonable timeframe.
Where applicable, individuals may also be entitled to contact the Office of the Australian Information Commissioner.
Further information is available at www.oaic.gov.au.
14. Third-Party Websites
Our website may contain links to third-party websites or services.
These external services may have their own privacy policies and information-handling practices.
We encourage customers to review the privacy policies of any external websites they choose to visit.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business operations, website functionality, service providers or applicable legal requirements.
The latest version will be published on our website with an updated revision date.
16. Contact Us
For privacy-related enquiries, requests or complaints, please contact:
1MMUNED
ABN: 77 682 250 044
Sydney, NSW, Australia
Email: official1mmuned@gmail.com
Website: www.1mmuned.com.au